
| PBX Features | MiVoice Office 250 | SIPEngines |
|---|---|---|
| Centralized Key Maps | ||
| Auto Attendant | ||
| Music On Hold | ||
| Intercom | ||
| Group Pickup | ||
| Call Blocking | ||
| Ring Groups / Hunt Groups | ||
| Page Groups | ||
| Fax-to-email | ||
| Call Parking (System/Personal) | ||
| User / Admin Portal | ||
| Call Flows (CRAs/STAR Apps) | ||
| Feature Codes | ||
| Dynamic Caller ID | ||
| Bring Your Own Carrier | ||
| Teleworkers | ||
| Caller ID Inbound Routing | ||
| LCR/ARS | ||
| Transfer to Hold | ||
| Emergency CPN | ||
| Account Codes | ||
| Forced Account Codes | ||
| Group Availability | ||
| Call Screening | ||
| HandOff/Push | ||
| Silent Monitor/Barge-In/Steal | ||
| Night Mode | ||
| Ad-Hoc Conferencing | ||
| Meet-Me Conference Bridge |
| Caller Id/Name | MiVoice Office 250 | SIPEngines |
|---|---|---|
| Caller Id/Name | ||
| Call Transfer | ||
| Call Forwarding | ||
| Do Not Disturb | ||
| Video Calling | ||
| Personal Call Routing | ||
| Presence/BLF/Line Key support | ||
| Multiple Devices Per User | ||
| Voicemail (including voicemail to email) | ||
| Remote Forward | ||
| Extension Messaging |
| CONTACT CENTER FEATURES | MiVoice Office 250 | SIPEngines |
|---|---|---|
| ACD Queues | ||
| Position In Queue/Timeto answer Messaging | ||
| Group Priority | ||
| Dashboards/Wallboards | ||
| Cradle to Grave Reporting |
| OTHER FEATURES | MiVoice Office 250 | SIPEngines |
|---|---|---|
| Call Recording | ||
| 68/69xx Support | ||
| 53xx Support | ||
| Reporting |
